Questions? We'll pipe you to the right answer
Discover all the ways that our CRM solutions optimised for Manufacturing can help your business succeed in today’s changing landscape.
Keep essential goods flowing to stores that need it most during COVID-19.
Deliver customer engagement packaged with intelligent and personalised experiences.
Put a winning sales strategy into action.
Connect the right store with the right product at the right time with a complete, cross-channel view of each customer. Get smarter about managing trade promotions and simplify complex sales processes. And close deals faster with real-time collaboration across the entire field, on any device.
Deliver service that's the whole package.
Help customers find answers fast and on their terms with omni-channel support, self-service guides, community forums, and mobile video chat. And slash service hold times with instant access to customer, warranty, entitlement, and installed base information — all in one location.
Turn consumers into repeat customers.
Nurture leads, engage prospects, and target upsell opportunities within existing accounts with 1-to-1 customer journeys. Build more rewarding relationships by personalising every sales, service, and marketing interaction. And create a cohesive brand experience across all channels and touchpoints.
Ocean CRM is making a big difference as we move from a top-down conversation to personalised engagement.
CHRISTOPHE EYMERY | HEAD OF DIGITAL, AUSTRALIA & NEW ZEALAND, L’OREAL
See how more than 7,000 consumers want to interact with your business
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OF CONSUMERS EXPECT REAL-TIME INTERACTIONS FROM COMPANIES *
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OF CONSUMERS BECOME MORE BRAND LOYAL WITH PERSONALISED SERVICE *
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OF MILLENNIALS WILL SHARE PERSONAL DATA TO RECEIVE PERSONALISED EXPERIENCES *