When work flows, customer success grows.
Ocean CRM and Slack have joined forces to empower every company to build their digital HQ. Now it’s easier than ever to connect customers, employees, and partners with the conversations, apps, and data that power digital workflows for an all-new way to work.
Unite your digital-first teams around the customer.
Ocean CRM and Slack bring together all your teams with the apps and data they need in a single, collaborative workspace. Slack Connect functionality lets internal teams engage more productively with external partners, vendors, agencies, and customers. So you can deliver the exceptional experiences that help grow your business.
Collaborate better. Close faster.
Everything you need to open up communication and grow your business is right at your fingertips. It’s never been easier to work together from anywhere.
With Slack, sales teams can:
Engage with customers and partners securely in real time
Boost rep productivity with automation and actionable insights
Rally your extended team to keep deals moving forward
Source: “The Total Economic Impact™ of Slack for Sales Teams” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
Give every customer the VIP treatment.
Connect with just the right people and information at just the right time to resolve cases faster and grow customer loyalty.
With Slack, service teams can:
Enable cross-company case swarming to resolve problems faster
Unite teams to rapidly respond to multi-customer incidents
Make every agent an expert by intelligently surfacing relevant messages, files, and previously resolved issues
Source: “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
Turn ideas into trusted relationships.
Now it’s easy to:
Go from idea to in-market faster by uniting teams
Build loyalty by responding to data and trends in real time
Turn insights into impact with streamlined workflows
*Source: IDC, “The Business Value of Slack,” 2017.
**Source: “Slack Customer Tracking Survey,” April 2021.
Bring your people and software together.
Build the apps that power productivity across the organisation. Slack empowers everyone to create seamless experiences, with clicks or code.
With Slack, sales teams can:
Engage users with connected apps and conversations
Automate away costs with customisable bots and apps
Break down silos and jumpstart cross-team collaboration
Source: “The Total Economic Impact™ of Slack for Technical Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, September 2020.
Give every customer the VIP treatment.
Whether in the Fortune 500 or 500,000, Slack and Ocean CRM give your people a more intuitive, engaging, and productive way to work. And when teams work happy, customers feel the love.
With Slack, any team can:
Move work forward with a common purpose and place in channels
Speed up collaboration inside and outside your organisation
Bring key apps and workflows right where people are engaged
Source: “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
More than 750,000 customers work smarter and faster with Slack.
Find the pricing option that’s right for your company.
Whatever size your business, whatever your industry, however you work, there’s a Slack solution that fits your needs.
