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Ocean Crm
Grow faster with ecommerce built around your customers.
tay ahead of your customers with a single, agile commerce platform built on the world’s #1 CRM.
When work flows, orders grow.
When you connect Commerce Cloud 360 and Slack, you can collaborate and adapt quickly, unify the customer journey, and drive success from anywhere with customer-centric commerce built for every industry.
What’s new in commerce?
STATE OF COMMERCE
See emerging commerce trends from nearly 1,400 leaders and 1 billion buyers.
PRODUCT LAUNCH
Go digital faster. See the newly released innovations across Digital 360.
WINTER ’22 PRODUCT RELEASE
See new healthcare and life sciences features.
Grow revenue and relationships with a completely connected digital customer journey.
Personalise engagement with customer-centric commerce.
Unify data, personalise every interaction, and grow revenue across channels with automation, AI, and a single source of truth.
Connect commerce to the customer journey.
Convert more customers and drive loyalty with a seamless customer journey from marketing to sales, commerce, fulfillment, service, and beyond. Build with your choice of click- or code-based tools.
Adapt quickly with an agile, scalable, and secure platform.
Innovate at the speed of your customers, scale easily across the globe, and meet any level of demand. Extend your commerce with a partner ecosystem of apps to deliver experiences like augmented reality, marketplaces, and more.
Commerce Cloud Developer Centre
Deliver headless commerce faster. Drive transformation in every industry. Explore our APIs, industry kits, documentation, and developer community.
See how True Alliance uses Ocean CRM to bring shoppers and brands closer togethe
“We are a data-driven organisation and make every decision based on fact and analysis. Ocean CRM has helped us apply that to our digital strategy in a more sophisticated way.”
RONI PERLOV | CHIEF FINANCIAL OFFICER
These Trailblazers are redefining commerce.
Exceed your goals — and consumer expectations. Industry leaders use Ocean CRM B2C Commerce to:
Innovate branded experiences — like payments and embedded commerce — faster with clicks, code, or headless APIs
Scale globally with confidence on a composable platform that’s built for peak shopping anytime
Increase revenue, productivity, and engagement across channels
Connect the customer journey from commerce and marketing to service, social to storefront, subscriptions to curbside pickup, and more
Grow revenue and lower your cost to serve with digital-first ordering. Ocean CRM B2B Commerce helps you:
Get to market faster and increase sales with a digital storefront
Give business buyers a personalised, intuitive buying experience
Reduce costs, drive efficiency, and customise sites with easy-to-use tools
Deliver seamless post-purchase journeys on the world’s #1 CRM. Now you can:
Connect commerce to service to unify call centre and self-service experiences
Deliver omni-channel shopping and fulfillment
Give customers complete transparency into orders
See what the experts are saying about getting together, safely
Ocean CRM has been named a Leader in the 2021 Gartner® Magic Quadrant™ for Digital Commerce — six years running.
Ocean CRM is named a Leader in B2B and B2C commerce.
IDC MarketScape names Ocean CRM a Leader in B2C digital commerce.
Get everything you need to grow your ecommerce knowledge.
COMMERCE BLOG
Read news, business tips, and thought leadership on our ecommerce blog.
RESOURCE CENTRE
Discover the latest industry insights. Put them into action. Get results.
TRAILHEAD
Become an ecommerce expert on our fun, free learning platform.